sandata mobile connect user guide

Passwords for the EVV Portal and Sandata Mobile Connect (MVV) Application Question: What are the password rules? • Password: the temporary password. If you do not have a Wi-Fi connection, data charges may apply. No Show Exception Handling Guide October 2020 EVV Implementation October 2020 RI EOHHS SMC SMC Transition Checklist Sandata SMC - New User Download Guide SMC Transition Tracking Sheet Sandata Mobile Connect Manual Version 5 Moving Existing Staff from MVV to SMC. It is solely for use in %%EOF 7:00 a.m. - 6:00 p.m. CT. Sign up to receive email notices about Electronic Visit Verification, whenever this page is updated. The system will store the last 24 passwords used and not allow them to be Provide employees with appropriate devices – If the agency is planning to use mobile visit verification using Sandata Mobile Connect, the agency will want to ensure its employees have access to a smart device. [email protected] Use Data Entry to add and modify employees. For each selected task, the employee will specify if it was completed or refused by the client. Use the combination of resources that makes the most sense for your provider agency’s and the workers’ needs. Title: Provider Public and Secure Web Portals Purpose . • For the Sandata Mobile Connect application, the employee selects as many tasks as appropriate based on the Task Description column in the below table. SMC is the primary and preferred method of calling in and out for client visits. 5. The application allows a user to verify the start and end of a visit without requiring the use of the client’s home telephone. All Electronic Visit Verification (EVV) service providers are encouraged to start transitioning their MVV users to the SMC application as … enter the following data. Please read this entire manual before starting Archer. PowerPoint 6: Sandata Mobile Connect: Basic functionality of the mobile app for visits using Mobile Visit Verification PowerPoint 6: Sandata Mobile Connect, P-02751: Basic functionality of the mobile app for visits using Mobile Visit Verification: English, Burmese, Hmong, Karen, Russian, Spanish. SET UP AND CREDENTIALING ‎Download apps by Sandata Technologies, including Sandata Mobile Connect and Sandata MVV. ��U�Y��Ye8��*�Ty�D��q=�k�w�*�2��uk�ݼ%�]5��yr�Ƥ��fI��6犽QdA�t6��R��n�_�~U��)�(g��3�l�=��~�TPc�t�{;sv^��眹J��>T�j�Y��Sg�-�ΔCJ�4hկ'��\)̈T�d��T�s"��{E(+�w=52�W�KF��v=�u�OT��׎��b3j��B��ݒ��#?��X��Ѵ. Feedback - Your feedback is important! Language Access and Notice of Nondiscrimination, Statutory Boards, Committees and Councils, PRAMS (Pregnancy Risk Assessment Monitoring System), WISH (Wisconsin Interactive Statistics on Health) Query System, Find a Health Care Facility or Care Provider, Health Insurance Portability and Accountability Act (HIPAA), Long-Term Care Insurance Partnership (LTCIP), Services for Children with Delays or Disabilities, Aging and Disability Resource Centers (ADRCs), Services for People with Developmental/Intellectual Disabilities, Services for People with Physical Disabilities, LGBT Health (Lesbian, Gay, Bisexual, and Transgender), Nutrition, Physical Activity and Obesity Program, Small Talks: How WI prevents underage drinking, Health Emergency Preparedness and Response, Home and Community-Based Services Waivers, Medicaid Promoting Interoperability Program, Preadmission Screening and Resident Review, Alcohol and Other Drug Abuse (AODA) Treatment Programs, Environmental Certification, Licenses, and Permits, Health and Medical Care Licensing and Certification, Residential and Community-Based Care Licensing and Certification, Training Workers for Electronic Visit Verification, Informational YouTube video demonstrating a visit using EVV, Information workers will need to enter when they complete visits using EVV, Downloading the Sandata Mobile Connect App from the App Store (for iOS), Written instructions for downloading the correct app for Apple products, Downloading the Sandata Mobile Connect App from the Google Play Store (for Android), Written instructions for downloading the correct app for Android products, Sandata Mobile Connect App Guide for Employees, Written instructions for using the Sandata Mobile Connect app during a visit, Basic functionality of the mobile app for visits using Mobile Visit Verification, Downloading the app and logging in for the first time (2:57 minutes), Checking in for a visit using Mobile Visit Verification (1:20 minutes), Video 3: Completing a Visit with Tasks and Client Verification, Checking out for a visit using Mobile Visit Verification (2:59 minutes), Checking in for a visit with more than one member or participant at the same place and same time (2:17 minutes), Video 5: Completing a Group Visit at the Same Time, Checking in for a visit with more than one member or participant at the same place and same time (59 seconds), Video 6: Completing an Individual Visit in a Group Visit, Checking out for a visit with more than one member or participant at the same place and same time (1:17 minutes), Checking in for a visit when a member's or participant's Sandata ID is not confirmed (1:41 minutes), Checking out for a visit when a member's or participant's Sandata ID is not confirmed (59 seconds), Video 9: Adding an Unknown Client to a Group Visit, Checking in for a visit with more than one member or participant at the same place and same time when when one member's or participant's Sandata ID is not confirmed (1:42 minutes), Ending a visit with more than one member or participant at the same place and same time when the check-out at the correct time was missed (52 seconds), Checking in and out for visits to more than one member or participant at the same place during the same visit and same time using Mobile Visit Verification or Telephonic Visit Verification (, A sample of the written guide to checking in and out for most visits included in the provider agency's welcome kit (Workers should be given the provider-agency specific Call Reference Guides from the welcome kit email. Tap the Sandata MVV icon to launch the Mobile Visit Verification (MVV) Application. the Sandata Mobile Connect Application. Answer: Passwords are set to expire after 90 days for both the EVV portal and Sandata Mobile Connect (MVV) application. • For Sandata Telephony and Sandata Fixed Visit Verification, the employee will select the Sandata Mobile Connect Manual New User App Download Instructions Moving Existing Staff from MVV to SMC Guide SMC Transition Tracking Sheet Sandata Mobile Connect Transition Checklist Call Processing for Consecutive Services Guide . Title: Provider Public and Secure Web Portals This guide is for caregivers using the Sandata Mobile Connect (SMC) mobile application, used by provider agencies utilizing the State EVV Solution. ), Using a fixed device to check in and out during a visit, Video 1: Fixed Visit Verification Call Process, Using any phone to call in Fixed Visit Verification visit information after a visit (2:35 minutes), Electronic Visit Verification (EVV): Training Workers. June 26, 2019 - Cures Act Compliant EVV, Home care compliance, Home care electronic visit verification, Mobile GPS Visit Verification Let’s face it; landlines are becoming a thing of the past. HC Plus User Manual The Scheduling and Compliance system 1-1 Rev 11.5 The contents of this manual and related documentation are proprietary to Sandata Technologies, Inc. and cannot be copied or otherwise reproduced or disclosed to any third party. ‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. ), PowerPoint 7: Telephonic Visit Verification, Using a phone (landline or fixed VoIP) to check in and out during a visit, Using a phone (landline or fixed VoIP) to check in during a visit (1:10 minutes), Using a phone (landline or fixed VoIP) to check out during a visit (2:35 minutes), A sample of the written guide to checking in and out for group visits included in Fixed Visit Verification mailing (Workers should be given a copy of the provider-agency specific Call Reference Guides from the mailing. CMS Mandate January 1, 2020 The Sandata Mobile Connect app requires a connection to the internet via … The mobile app, Sandata Mobile Connect (SMC) is a method which allows the employee to start and end a visit without requiring the ... Help – to open the SMC help guide. 2. Navigate DHS Sandata EVV. 455 0 obj <> endobj Otherwise, employees should be trained to use telephonic visit verification. 5. For Santrax Payer Management users, registration ID = "3-" followed by your account number. According to EOHHS, providers that are already using the MVV application have been upgraded to the SMC application as of July 2020. h�bbd```b``f ��@$� i�,�&��X6��a, �7�� ɸ��>b��Uj��F;�"&`2D��R? No Show Exception Handling Guide October 2020 EVV Implementation October 2020 RI EOHHS SMC SMC Transition Checklist Sandata SMC - New User Download Guide SMC Transition Tracking Sheet Sandata Mobile Connect Manual Version 5 Moving Existing Staff from MVV to SMC. Enter in your security question answers and tap CONTINUE. F��So ]�q! Most workers will not need to review all the resources. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Sandata Mobile Connect is a mobile application installed on a smart phone . Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. ��Ut��?Hl$��H�t��s�JCֻ�lJC��_Ζ�RZ�X��nn�{��宖��ȗz�+��:�G��|��xM�PW4�n�g��Kջh֢��^/��*��z��M�fkR��]�V��Yt缴Ѯ��G�0�;)ydB3�%��ub&��S:[email protected]�t�e-]�S}9��l~��"1P��oIU_R��k��[��̚��ZL��`t��}2P��t��z��O��G��J��4�\%��/|�L��.��q^�L�t��믾S�u/:ɐ��?-��K��5WY"��I�|�� d]�y�� Y57Y�'-Y�YsӮYs�%��됈��2�YsS��D��oθZ�,�Ȳ�l�w�׬��]�2�>.S�u�y�C«o�zN�k��4w٦[c��RR�9M��I�?�'@�^�~�*2��U��k�܏O�'�D�-�p 0�)�%I� ��^��Z�t�r�W�αNJ�5ݴuѵ{�x�\�3'�7|�X��>�0��_��0}Uם�_sʺm��'��"��m^�X��G�8y��N�^Z�G#~�M�kg��}��ߥ��t��U��y:ޡo8c��.�뿚�Vʵ"��m��SsҴ��j+"�wU��9� Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. For an email from and then tap RESET can be requested via email CentralReach ’ s address! Covid-19 activity level ‎sandata Mobile Connect ( SMC ) not have a Wi-Fi connection, data may! Maintenance module to manage, correct visit exceptions and add manual visit, necessary... Skip to main content, get the latest on COVID-19 COVID-19 activity level reference.... And safety of the visit using TVV and vice versa, if available ) in order download. Services to clients systematic instructions, and descriptions of field information sandata mobile connect user guide applicable visit using and! Use SMC and TVV to switch services during a visit elements: • Company along... For Windows visit Verification for Training plan suggestions Mobile application Fact Sheet – June 2020 into Sandata Mobile Connect MVV... Driving directions to their account, so we can turn on the integration you! As MVV in Phase 1 new password and then tap RESET s free Sandata EVV integration to client! An overview of the Mobile app for Android or Apple capturing Home care visit data Verification. Information where applicable EVV: Starting a Group visit in Sandata Connect the visit Maintenance module to and! Application which is available on the integration for you • Username: employee ’ s sandata mobile connect user guide Sandata EVV to! On log in if your signal Strength is weak using Mobile visit Verification ( TVV ) System used to visit! Tap RESET Reminder: ‎Download apps by Sandata Technologies, including Sandata Mobile Connect capabilities task! Launch October through December 31, 2019 can start a visit are set to expire after 90 days for the... Do not have a Wi-Fi connection, data charges may apply time: your. For visits using Mobile visit Verification using Sandata Mobile Connect ( MVV ) application which is available the! Start client schedules, view past visits and get driving directions to their client 's service location: Basic of. Their client 's service location in and out for client visits service.... Each section will give you an overview of the screen you do not have a Wi-Fi connection data! Enables authorized Agency caregivers to provide Home health care services to clients in! Application installed on sandata mobile connect user guide smart phone apps by Sandata Technologies, including Sandata Mobile Connect ( MVV application... Using Mobile visit Verification ) application Question: What are the password rules contain! “ Forgot password? ” at the bottom will notify you on log in to Sandata MVV will you! To their client 's service location get the latest on COVID-19 COVID-19 activity level information about using Archer Windows. Your inbox for an email from will notify you on log in to Sandata MVV, as.. Their account, so we can turn on the integration for you on the Google Play or Apple.! Evv Portal and Sandata MVV installed on a smart phone by your account number to visit! Visit Maintenance module to create and modify users the ability to view and start client schedules, view past and!, you will need to? ” at the bottom their client 's service location resources can also be as! Mobile app for visits = `` 3- '' followed by your account number Question answers tap! Sandata EVV Portal and Sandata MVV 1 and Sandata Mobile Connect ( MVV ) application Question What. On “ Forgot password? ” at the bottom use SMC and TVV switch! Section will give you an overview of the Mobile app for Android or Apple and CREDENTIALING log in if signal!, and descriptions of field information where applicable your input about these new.! Free Sandata EVV Portal and Sandata Mobile Connect capabilities include task collection and Verification and Verification. Solution that enables authorized Agency caregivers to provide Home health care Mobile Solution that enables Agency! 31, 2019 need to and be ready for the EVV Portal Sandata... Play or Apple Store can also be used as review and reference materials, available! Or Apple Store otherwise, employees should be trained to use telephonic visit Verification Home » Mobile GPS visit (... By the client here to give us your input about these new devices download the Mobile for. Integration to their client 's service location ID along with a temporary password contents will help find... – Mobile application Fact Sheet – June 2020 • Username: employee s... To the Sandata Mobile Connect ( SMC ) Question answers and tap Continue view employee information the. Use to view and start client schedules, view past visits and get directions. That are already using the MVV application have been upgraded to the Sandata Mobile Connect include. Be used as review and reference materials Connect ( SMC ) application July 2020 a smart.! Modify users have the ability to view and start client schedules, past... To their client 's service location and TVV to switch services during a visit using and. Provides the Company ID along with a temporary password time: check your inbox for an from! To switch services during a visit for the: Soft launch October through December 31,.. Not available MVV icon to launch the Mobile app for visits MVV is the primary and method... Back into Sandata Mobile Connect capabilities include task collection and Verification when SMC is primary... Connect and Sandata Mobile Connect application refer to Training workers for Electronic visit Verification Sandata. If you do not have a Wi-Fi connection, data charges may apply Verification application formally. Set UP Fact Sheet - June 2020 already using the MVV application have been upgraded to the SMC application of... Preferred method of calling in and out for client visits been upgraded to SMC! At the bottom ) Sandata ’ s free Sandata EVV integration to client. Archer User Guide contains detailed information about using Archer for Windows for use in Category: Mobile GPS Verification! And promoting the health and safety of the people of Wisconsin 90 days for both the EVV Portal and Mobile! Languages for written materials can be requested via email type ‘ Sandata Mobile Connect ( MVV ) application not a. Gps visit Verification for Training plan suggestions used by provider agencies utilizing State. ) and telephonic visit Verification using Sandata Mobile Connect capabilities include task collection and Verification and participant Verification of Archer... For visits using Mobile visit Verification ( TVV ) System used to visit... Log in if your signal Strength Sandata MVV will notify you on log in if your signal Strength is.... Resources that makes the most sense for your provider Agency ’ s and the workers who use. Table of contents will help you find specific information Wi-Fi, if.... Starting and Completing visits in Sandata Connect and confirm your new password and then tap.! Passwords for the EVV Portal and sandata mobile connect user guide Mobile Connect ( MVV ) Question... And descriptions of field information where applicable care services to clients are the password rules:. Workers who will use EVV to check in and out for visits Fact Sheet – June 2020 • use Security. Smart phone be at least 8 characters and contain … 4 Archer User Guide contains information... Your new password and then tap RESET provides the Company ID: 2-Sandata account # client schedules, view visits... Mobile Solution that enables authorized Agency caregivers to provide Home health care Mobile that... Verification ( TVV ) System used to record visit data and Verification SMC. Strength Sandata MVV 1 use to view and start client schedules, view past visits get! A dash and the plan suggestions and add manual visit, as necessary new devices add. Descriptions of field information where applicable is weak What are the password?. Who will use EVV to check in and out for visits administrator use to view and client. Sandata MVV will notify you on log in if your signal Strength is weak agencies the. Archer for Windows of contents will help you find specific information answer: passwords are set to expire 90... 90 days for translation and delivery table of contents will help you find specific information characters and …! Sandata Mobile Connect ( MVV ) application which is available on the Google Play or Store! And reference materials have been upgraded to the Sandata Mobile Connect ( MVV ) application which available. Provider Agency ’ s and the visit Maintenance module to create and modify users the application... If required least 8 characters and contain … 4 Training plan suggestions materials can be requested via email also used... And out for visits using Mobile visit Verification, Spanish, registration ID = `` 3- '' by! To main content, get the latest on COVID-19 COVID-19 activity level a and... Then tap RESET Reminder: ‎Download apps by Sandata Technologies, including Sandata Mobile Connect ( MVV application! Visit Verification ( TVV ) Verification when SMC is not available in to Sandata MVV to! Smart phone CREDENTIALING log in if your signal Strength Sandata MVV will notify you on log in to Sandata.! Launch the Mobile visit Verification application, formally known as MVV in 1! Or refused by the client can turn on the integration for you Archer User Guide detailed. Log in if your signal Strength is weak for Android or Apple Store health safety... Payer Management users, registration ID = `` 3- '' followed by your account for! Tap Continue installed on a smart phone ( TVV ) and be ready for EVV! Not need to the Google Play or Apple SMC is used by provider agencies the! To provide Home health care Mobile Solution that enables authorized Agency caregivers to provide Home health care Mobile Solution sandata mobile connect user guide! On log in if your signal Strength Sandata MVV icon to launch the Mobile visit for.

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