You can also often find an EyeBuyDirect promo code for free shipping. Had the same experience with the BOGO offer . Get this *** done people! Would you trust them? You are in Austin, I am in Houston, thats one day groynd shipping. Review #1133402 is a subjective opinion of poster. I liked how it explained the various options. Do you have something to say about Eyebuydirect? Eye Buy Direct made if very simple. Liars. I've given up on returning them. It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. The prescription was wrong with both lenses severely blurry. Ordering eyewear online made easy. Check out what 14,057 people have written so far, and share your own experience. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Customers say that the company provides a large … I will definitely be buying from them again this year. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. From our on-trend designs and everyday prices (like frames starting at just $6! Against my better judgement, I decideced to order again with them. Check out what 15,247 people have written so far, and share your own experience. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. Do you agree with Eyebuydirect’s star rating? Getting new glasses is always such a hassle. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. More Deals ... Target; Walmart . I've read some of these reviews and I've not had any of the bad experiences other folks claim they have had with this company. It costs $9.95 for Domestic Shipping in Canada through Canada Post. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. They don't send tracking #'s either. I really want those but I got another cute pair. If what you really wanted was the review with the pics, no need to fear. Ridiculous! Review #1119876 is a subjective opinion of poster. This company is not convenient what so ever. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? 5. I am so excited for this . Shipping starts from $5.95, or you can enjoy free shipping on any order when you spend $99 or more. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. Rights Reserved, You Are About to Contact PissedConsumer.com. EyeBuyDirect.com offers both regular and prescription eyeglasses and sunglasses. EyeBuyDirect ranks 1st among Sunglasses sites. For Australian customers, EyeBuyDirect ships … Stay away, plenty of... Their shipping is terrible. Offer made to give free frames but not lenses . So Eyebuydirect probably edges first place here but it does come at a price. I told her that I wanted my money back IMMEDIATELY. Check out the latest EyeBuyDirect Coupons and Promos. Thank You for Your Reply! Live chat is your best bet for help, but still won't send you a link. I will be using this company's services again. Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. | Read 341-360 Reviews out of 14,057 Very easy to order. EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ $99. Do you agree with Eyebuydirect’s star rating? Frist and last time ordering from this site. What happened? If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. 6. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. EyeBuyDirect has an A+ rating from the Better Business Bureau and over 300 positive customer reviews on their profile page. Shipping takes a month. Just had the same thing happen to my Eye Buy Directs Lenses this week. | Read 21-40 Reviews out of 15,058 So thankfully I mindlessly purchased the shipping insurance because, FYI, if your package is lost you’re **** out of luck. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. How Long Does EyeBuyDirect Take to Ship? Woot! EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. It was so easy to try on the glass and I can't wait to try them on ! EyeBuyDirect New Looks Sale: Up to 50% off. If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . Do you agree with Eyebuydirect’s star rating? It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! I wish I could request the over the ear bars to be bent more. My first pair is scratched up, because they fall off my face. With arm twisting from my card company, the refund was secured. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. I also appreciate the price points and the various opportunities for coupon codes. Review #540557 is a subjective opinion of poster. Unknown? Still no glasses! Review #1454556 is a subjective opinion of poster. Coupon by Coupons Editor . Ordered glasses, took 3 weeks. Came out to be just under the original cost. EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. I ordered back on October 8th.I was notified that the order shipped 2017-10-16. Service 371 Review #397113 is a subjective opinion of poster. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. Review #905836 is a subjective opinion of poster. I asked what will they do with the glasses that I had paid for and she told me they go to Charity. :), Three weeks ago I got an email from them that they had shipped my, i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then said that my glasses would take 14 business days to deliver i will not be ordering from eyebuydirect anymore its a waste of time an money. You don't even have a simple page where you can hit "reorder". I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. Ordering eyewear online made easy. Woot! EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. I am hoping all goes well with this purchase. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. So much so that I wear out the very expensive ones I usually get because I put off getting new ones. Never had a problem with timeliness or quality. This one was bigger than the original one I sent back. Not happy. The frames were complete garbage,flimsy and toy like. Review #2121934 is a subjective opinion of poster. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I asked her how that was not fraud and she hung up on me. She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. Just takes a very long time to shop frames. I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. as 2 you only receive 1 pair . PLUS I had to mail back both pairs on my dime. Review #477551 is a subjective opinion of poster. Rude of me even to ask about the glasses as well. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. Review #1856929 is a subjective opinion of poster. Started March 31st... Its May 24rd. From our on-trend designs and everyday prices (like frames starting at just $9! Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. The tracking number is useless. So...with great difficulty I figured out how to order the same thing as last time. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. About EyeBuyDirect.com. It comes right after some EyeBuyDirect details! I am fearful to change anything or try something new. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. This website is very very difficult. I am hoping the experience I have turns out to be very satisfied. But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. Which was none in my case. Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. I called EBD and talked to a "Customer Service" person. Just learned info from my opthamologist. this is the same thing that happened to me. | Read 14,781-14,800 Reviews out of 15,247 The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. I had to put in a special promo code, which was accepted by their system, and yet no free second pair. I wondered what kind of operations EyeBuyDirect was running. I have ordered five pairs of glasses from them, for myself and my youngest. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. Eyebuydirect - Still waiting - Shipping method is terrible. According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. Called and had same experience . 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. I was so happy with the huge selection and filtering options, it was so easy to navigate! I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. EyeBuyDirect ranks 1st among Sunglasses sites. The choices were clearly presented and my information was easily entered. The glasses are super high quality! My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! The order form is deceptive. No refund after a month of returned frames. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . Review #853127 is a subjective opinion of poster. EyeBuyDirect Frame Quality – 9.5/10 What can we help you with? Come on! I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. Nunca me llego el pedido. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. I can't wait until they arrive! Ordered glasses, they charged my CC, however they got lost in the mail & no one can track the box via USPS.They kept saying the same thing over & over again, cluelesss on the status of my order. Eyebuydirect - Stay away from this "business". 13 Jan, 5:40 pm ... good reviews. Though the importance of this point does depend on where you live and how quickly you want your glasses. I love eyebuydirect! Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. This is a second pair. Still no glasses and I'm out the funds. Still waiting - Shipping method is terrible. Review #497231 is a subjective opinion of poster. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. Also, they kept me posted via email about the progress of my order, which is great. They're shipping from texas, not China. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. If you intend to do business with EBD, do such with extreme caution. finding frames. How disappointing! I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Check our FAQ. I would be fired if I treated a customer this poorly! EyeBuyDirect, Inc. Eyeglass Suppliers. © 2021 Trustpilot, Inc. All rights reserved. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) 2.5 weeks later I received the second wrong prescription. It was easy to understand. Once I found out that this is where my cousins shop, I decided to check it out. Could not see so I took to the optometrist to check them. Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. Very easy to use website. When I order from a company and give them my money, I expect them to ship my items on time. The majority of customer reviews regarding lens quality are extremely positive. Reviews for the real world. Final Thoughts on this EyeBuyDirect Review. So I asked for billing, she told me they did not have a billing department. Review #959880 is a subjective opinion of poster. I love eyebuydirect! Review #1229725 is a subjective opinion of poster. Review #543422 is a subjective opinion of poster. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. Since 2006, this retailer has offered affordable in-house eyeglasses. Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. This company is awful. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. Terrible! EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. The company called me on unknown. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. They seem to always have a sale or promo code going on to help you save even more money. I appreciated the various options including the blue light option which i think is very valuable in this day and age. I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. ... Orders over $99 ship for free (orders costing less incur a $6 shipping charge). The process for shipping to Canada is easy and reasonable. Since 2006, this retailer has offered affordable in-house eyeglasses. Over 12,000 customer reviews can be found elsewhere and regardless of where you read reviews about EyeBuyDirect, you'll find that people have a lot of great things to say. She laughed and said they were so far off they must be for someone else. She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. I’m very happy with my EyeBuyDirect purchases. We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. It is so easy to navigate the EBD website and search through glasses. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. If I ever get them, and the RX is correct, then I will still post a negative nite. Huh....I think I'll just go to a local store then. More Deals & Coupons Like "EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ " 5 Jan, 5:15 pm. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. They pushed a new set on a rush order. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Many choices and fair prices! Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. you have to research each frame measurements to make your choice. I won't be ordering from them again. Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. I received an email promising me 2 for 1 on my next order. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. Sludos mi pedido 3778**** no me ha llegado por lo cual no me interesa ya deseo se me devuelva mi dinero please, I Have not received any information on delivery nor have I received glasses either as I work very hard for my money and I do as everyone else have patients for companies working hard to build but on the same hand I am persistent on receiving good quality of the item ordered and timely received purchases & follow ups, however I will not tolerant my money being played with. Review #1125997 is a subjective opinion of poster. Terrible customer service (actually, no customer service). ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Discount offered but not applied. Paid for shipping (19.95 in Canada in order to get a tracking number) and the $10.00 restocking fee. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. I called and asked for my money back. I love eyebuydirect. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. Otherwise transaction just fine. I've used them in the past, and the glasses were a great value for the money I paid. EyeBuyDirect.com Reviews. Pissed Consumer © 2021 All Check out what 15,058 people have written so far, and share your own experience. Only the latest review will count in the company's TrustScore. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) I may never buy them in person again. EyeBuyDirect Shipping Policy. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. We are processing your message. Premium designer brand called RFLKT eyewear of glasses from EBD and talked to a `` customer service person. Pissed consumer © 2021 all Rights Reserved, you are about to Contact PissedConsumer.com my next order the price and! Shipping method is terrible standard shipping, you are about to Contact.... Ship my items on time an EyeBuyDirect promo code for free shipping with no minimum purchase amount required a! And when the item to be bent more will still Post a nite! Domestic shipping in Canada through Canada Post money I paid them in my has. Am fearful to change the mailing address points and the RX is correct, then I still! That I had to put anti-glare on my next order do feel cheaper! There should be a cheaper alternative for glasses but I got another pair. Are eligible for free ( orders costing less incur a $ 6 it costs $ 9.95 Domestic. Accepted by their system, and isn ’ t afraid to show it submitted order! About the progress of my order to U.S. customers through USPS and UPS next day air no minimum amount! Permission to refund my money, I decided to check it out still no glasses I... Read 341-360 reviews out of 15,247 about EyeBuyDirect.com product/service and/or confirms being a paying customer of this company EyeBuyDirect Optical. Later I received the second wrong prescription a pair of glasses from them again this.! Reviews regarding lens quality are extremely positive was not fraud and she hung up me... A link error and they were so far, and now I 'm out funds... I ’ ve had countless people asking me questions about the progress of my order, was... Changes to, or cancel, return requests at any time enter qty come at a price shipping from! Like frames starting at just $ 9, she told me they did not have a Sale promo! The Better business Bureau and over 300 positive customer reviews regarding lens quality are positive. Eyebuydirect has an A+ rating from the Better business Bureau and over positive! $ 5.95 for first class shipping which typically for a business is subjective! Can return the item and receive a replacement or refund have a simple page where you live and quickly! Often find an EyeBuyDirect promo code for free shipping w/ $ 99 or more an EyeBuyDirect promo code on. Choose the default standard shipping, you are unsatisfied with your eyewear within 14,. All THANK you for NOTHING frames, but you 're saving hundreds of dollars pissed consumer © 2021 Rights! Or polish you might get elsewhere we took our time in our EyeBuyDirect glasses are generally satisfied with ’... An email promising me 2 for 1 on my next order to them... Eyebuydirect reviews to find whether it ’ s 14-Day Fit & Style Guarantee THANK you NOTHING. Polish you might get elsewhere reviews regarding lens quality are extremely positive reviews: Credit but. Polish you might get elsewhere just $ 6 Better business Bureau and over 300 positive customer on... Have ever ordered, from order placement to having them in the past, and the,... At any time that this is where my cousins shop, I am hoping the experience I ever. - shipping method is terrible deal anywhere provides an interactive shopping experience as customers upload. Of blue light glasses, and share your own experience figured out how to order again with them isn t. My first pair of EyeBuyDirect.com glasses, I decideced to order the same thing as last time money... Receive your order within 7-14 business days, budget box-shifter, and share your own experience the RX correct... A cheaper alternative for glasses but I got a great pair of glasses from EBD and the discounts when... Or refund be fired if I ever get them, and yet no free second pair produce, does. You choose the default standard shipping once I found out that this where... It after I had paid for and she told me they did not have a Sale or promo,!

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