Plus the editorial line (the things we write) is NEVER impacted by these links. Of course, there is a wide range of factors behind the different amounts held by councils. Once you have an account you will be able to see a history of your requests and link to other council services such as council tax. For more details, read How This Site Is Financed. The valuation is wrong due to a legal decision on another property. . ) If you do contact the council by email or fill in an online claims form, it'll be slower – some we've seen say it can take up to 14 working days to deal with a query. I then received a letter from them informing me that, if I wanted a refund, I had to fill out a paper form and return this to them by post. Changing your home’s valuation could result in a higher council tax bill in some cases. He said: Three years after I moved out of my flat, I got an email to my old email address telling me the property was rebanded and I was owed £400. So if you set up a redirect on your post, this notice from the council would hopefully have made it to your new address. You should only call if it has been: 21 days or more since you e-filed "Where's My Refund" tells you to contact the IRS; Do not file a second tax return. Which? If you move out of North Somerset and you’ve overpaid your Council Tax by direct debit, we will make a refund by BACS. Recovery is usually made by adding the overpayment back onto your council tax bill and increasing your subsequent instalment amounts. Council Tax refunds. This means: if you already receive a Council Tax Reduction but still have part of the bill to pay, you will now get a bigger reduction. Overpayments may be due to: Vacating a property; Discount or exemption awards; Pensioner reductions; Band reductions; Disabled relief; Once we have validated your request we will aim to issue your refund within 7 to 10 days. If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim. Councillor Rebecca Rennison, responsible for finance and housing needs at Hackney Council, said: "We try to automatically refund credit where possible and will always send a credit statement letting residents know that there is credit on their account. If you pay by direct debit, you'll find your Council Tax account number next to any Council Tax payment on your bank statement. This should be backdated to whenever you began paying for the wrong band - usually when you moved into the property. Council Tax refund for overpayment. Most people know that students are exempt from paying council tax… If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link. If you think you might owe debt, don't bury your head in the sand. You can lodge an appeal if your bill is incorrect – for instance, if you have not been given a discount that should apply. If you lived in a house where there were multiple billpayers, it might have been harder for the council to establish who should have been refunded. You can check a council tax band for any home in England or Wales on the Gov.uk website. One way of reducing your council tax bill is to get your property revalued and moved into a cheaper band. Find out how to apply for a refund if you have an overpayment on your council tax account. Some also didn't include accounts owing less than a certain amount – usually £5 – when giving us figures. So if you're someone who's moved home since 1993, especially if you changed council or local authority area and didn't pay by direct debit, you should take a look at this guide, see how your council does it and then try and get your money back.". Coronavirus Job Retention Scheme: last chance to apply for December payments, A quarter of self-employed workers plan to delay their January 2021 tax payment, The household bills you'll pay as a homeowner. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665, and is an Introducer Appointed Representative of Which? If a link has an * by it, that means it is an affiliated link and therefore it helps MoneySavingExpert stay free to use, as it is tracked to us. W E HAVE recently received a £2,600 refund from our local council for overpayment of council tax over 13 years. If you have received a Council Tax bill with a credit on it, either through changing address or an overpayment of a discount or exemption, we will need to issue a refund to the account holder. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. If that's you, you'll need to weigh up whether it's worth contacting your council anyway. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. So it's unlikely you'll call your council to be told you owe cash (though of course it's not impossible). Financial Services Limited. Whether you've successfully claimed, or tried to but had problems, tell us at [email protected] If you have moved out of the borough a refund can be made. Find out who is responsible for paying Council Tax and if you don't need to pay because you're exempt from paying. Once you have an account you will be able to see a history of your requests and link to other council services such as council tax. In basic terms, a council tax account will be in credit if you've paid more than you owe at any point. Many councils we've spoken to though have told us they don't apply this time limit, and some have confirmed you definitely can claim as far back as 1993. If the email address you registered with your old council is one you no longer frequently use, it may be worth checking if it's contacted you on that address. It's the third week the payments, which are designed to help households pay for energy bills when temperatures plummet, have been dished out this winter, We've looked at the top tourist destinations to sort out where you can go without needing to quarantine. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. You can request a refund if your council tax account is in credit. It was only when I got round to ringing the council directly that they confirmed it was real. Policy on this varies from council to council. If you have moved out of the borough a refund can be made. Thousands of people could be due a council tax refund because they've been paying it unnecessarily. This guide explains how to check if you're owed and claim if you are. Many people aren't aware they pay council tax a month (or sometimes a year) ahead. If you apply for the VOA to review your council tax banding, you should get a formal written decision. We want to hear your stories. Limited and part of the Which? We will only refund you if you do not owe any further amounts of council tax to us. A band review could place your property in a lower or higher band, or leave it unchanged. Unique tool uses probability to estimate winnings. Two councils had over £10 million in unclaimed council tax credit, and a further five had over £5 million. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. "To ensure residents have the maximum opportunity to reclaim any credits, unlike many councils, Hackney does not clear unclaimed credits after a set time period (often six years) but instead allows residents to claim it indefinitely. If you move from one property in North Somerset to another in our area, and you have overpaid your Council Tax, we will automatically transfer the overpayment to your new address. Also see how to check and challenge your council tax band and how to claim the 'severely mentally impaired' council tax discount. Repayments will be backdated to 1993 at most, as this is when council tax payments were first introduced. "Yet we don't want just to encourage everyone to call their council on spec – that'd waste people's time and clog up council call centres. Properties can also be moved up into a higher banding by the VOA when they have been extended or altered and planning permission has been required. This is called a set-off. A couple of minutes of your time today will make managing your online services quicker and easier. For all the latest deals, guides and loopholes simply sign up today - it’s spam free! See our Debt Problems guide if you're having problems. This could happen if you have: overpaid. Hackney Council was initially included in this list. "And while councils do make efforts to track down those who are owed, many don't do it well enough, especially when people have moved out of their area and are no longer their responsibility. Reasons for overpayment: This is just one of our council tax MoneySaving guides. Please note – If you have any other Council Tax accounts that are in arrears, we will transfer any credit to these accounts to offset these debts before we consider processing your refund. Tax refunds are not considered revenue. Make sure you have any documents needed for proof. Don't miss out, 'Severely mentally impaired' council tax discount, Travel insurance for pre-existing conditions. A couple of minutes of your time today will make managing your online services quicker and easier. Many councils let you claim back as far as 1993, when council tax was first established but it depends on the council. As almost 100 councils didn't give us the figures we asked for, the total across the country is likely to be significantly higher. Don't miss out, Cold weather payments worth £25 have been triggered in some parts of the UK after another cold snap. "Due to resource restrictions it is not practical to individually investigate each case where a claim has not been made. This means it's common to be in credit when you move home. A law dating back to 1992 – the Council Tax (Administration and Enforcement) Regulations – says overpaid council tax should be refunded. You then have three months in which to consider this and to apply to the valuation tribunal if you are not satisfied. To request a band review, you need to contact your local valuation office and explain why you think your banding is wrong. If you have credit on your council tax account, you can apply for a full or partial refund. If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Yet strictly speaking, councils can apply the statute of limitations to reclaims as long as they have previously tried to notify you of the credit, so in England and Wales they can stop you reclaiming six years after the account was closed, and in Scotland, five years. In the event that this isn't possible, please provide details of where the refund should be issued. To challenge your tax band, follow the process set out above for challenging your council tax bill. The refund will go into your bank account when you tell us you’ve moved. In cases involving previous allowances for credits or refunds, the attorney must first determine out of which payment such refunds or credits were made. Eight out of 10 councils told us they try to refund credit wherever possible, and if your council has your direct debit details, this should have been straightforward. If your Council Tax account is in credit, you can apply for a refund. I paid by direct debit – is there a chance I could still be owed? You can’t appeal just because you think your council tax bill is too expensive. A property should be removed from, or added to, the rating list. For Scotland, see the Scottish Assessors' Association website. Group and is authorised and regulated by the Financial Conduct Authority (FRN527029). Grab the latest deals, guides, tips 'n' tricks directly from Martin and the MSE team. What do the councils holding the most credit say? For example, if nearby long-term roadworks have affected the rateable value of your property, you can submit one challenge for works that started on 31 December 2017, and a new challenge for roadworks starting on a different date. Alternatively, you can also appeal if you are being sent bills but are not the person liable to pay council tax – for example, if you are a landlord and your tenants should be paying council tax. But if you're not in a rush (after all this is money you didn't know you had) it might be better for the council if you contact it via its preferred method. If you have received a credit on your account due to an exemption, discount, relief or council tax support; we may use the credit to reduce the balance on your account rather than issue a refund. You will then receive a revised bill with the instalments adjusted. Which? Here's what you need to know, Coronavirus Self-Employed & Small Limited Company Help, Martin Lewis: What happened to my pledge to give £10m to charity – 2021 update, Martin Lewis: Working from home due to coronavirus, even for a day? How do I find my old council tax reference number? As we explain above, we believe those who paid by direct debit are less likely to be owed, because many councils issue refunds to those paying by direct debit automatically. MoneySupermarket.com Financial Group Limited is authorised and regulated by the Financial Conduct Authority (FRN: 303190). MSE Will also had a nice surprise, when he found he was owed money by Manchester City Council after a new tenant successfully lowered the council tax band. Shows which top cards and loans you're most likely to get. Discover the household bills and maintenance costs you need to budget for when you buy your first home. Your credit will automatically transfer to your new council tax account. Moved home since 1993? I set up a redirect on my post – could I still be owed? You cannot claim a Council Tax refund if your bin hasn’t been collected or if you don’t wish to pay for certain council services. Sometimes, you may receive a council tax bill that you don't believe is fair. When completing any e-forms in the future, simply log in and your personal details will already be completed for you. We often link to other websites, but we can't be responsible for their content. How to record a journal entry for a tax refund. Below, we explain the process of appealing your council tax bill. 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