You'll also need to pay a cancellation fee. Stop in at any participating Western Union location. Include any documentation you have of the money order, such as the original (uncashed) money order or the receipt. How to replace a money order. The cost is $18, and the process may take around 30 days. Several locations, like Western Union and MoneyGram, specialize in money orders. The convenience of sending money with Western Union is a helpful advantage in a fast-paced society. Western Union cannot even handle a small $350 overseas. Payee Refund Requests. Log in to your Western Union profile through wu.com or our mobile app. 800$. A money order is an alternative form of payment you can use in place of checks or cash. How To Cancel Western Union Payment On App __ Try Cash App using my code and we’ll each get $5! If you believe that you are a victim of fraud, immediately call your customer service number (number found on your national Western Union website). Send it, or a copy, along with a notarized affidavit stating that you are the intended payee, to Western Union Financial Services Inc., P.O. Box 7030, Englewood, CO 80155 – 7030 Similar to a bank, you can cash money orders at credit unions if you have a credit union account. Western Union is a global payments provider – helping people send and receive money around the world. Postal Service charges $6.95; MoneyGram (which issues money orders at Walmart as well as its own outlets) charges $18. Western Union charges $15, but, like many banks and other institutions, it hikes the fee (to $30) if you don't have a receipt. Western Union also asks the reason for the refund request, with five available boxes to check -- lost, stolen, not used, not received or destroyed. If your money transfer is eligible for online cancelation, you’ll see a Cancel transfer link. Western Union took the money out of my Bank of America account but they never delivered it overseas to my daughter with a medical emergency? 2. The money order receipt must accompany each request to avoid delay in processing. Nor does it occur as quickly. These vary by issuer. Box 7030, Englewood, Colorado 80155-7030. 2. Western Union can only cancel a money order so long as the receiver hasn't collected it. Step 1: Contact the issuer, who will ask you to start the cancellation process by completing a request form. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. Step 1 Get the original money order from the recipient, along … 0 0? For example, a grocery store might cash a money order only up to a certain limit, such as $500, or might only cash orders issued from that store. You can change your choices at any time by visiting Your Privacy Controls. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development.     To do so, either fill out a form or take the money order back to the place you originally bought it. Because purchasing a money order is viewed as a cash transaction, customer information isn't saved, making it incumbent on you to prove you're the rightful owner of the funds. Add your contact information, whom the money order was payable to and where it was purchased. Use the Money Order Customer Request form($15 fee) if you have your receipt and the Money Order Research Request form($30 fee) if you don’t. Let me tell you what happened to a friend of mine. If you have not yet sent the money order, you can take it and your receipt to a Western Union agent location, where you can cancel the order in person, and Western Union will initiate a refund. Find an Agent. You can purchase money orders at a variety of places, including the postal service, Walmart and money order issuers such as Western Union. You can also request a refund if the money order has not been cashed. The U.S. I tried to make a transaction online (MTCN [protected]). Once you log in, we’ll show you your Recent money transfer activity. 5 years ago. 4. Refunds can take as long as eight weeks to process and may be denied if you don't make a convincing enough case. For instance, the U.S. postal service will charge $5.95 to cancel a money order while Western Union will charge $15.00 (with a receipt) or $30.00 (without a receipt). I think Western Union online is some sort of scam. Fill out the money order research request form available on the website, and provide any information you have that proves you're the one who purchased the money order. Anonymous PissedConsumer1535429 Aug 08, 2018 #1535429. Western Union Business Solutions is a business unit of The Western Union Company. For a complete listing of US state licensing, click here. You'll fill out the customer request form -- available for download on the Western Union website -- for which you'll need the money order number, the amount on the order and the date of purchase. If sent the money order but have the receipt stub with the serial number, you can complete the money order tracing/refund request form on the back of the stub and return it to Western Union. If it is lost or stolen you may not be able to recoup your loss. Your local grocery store might be an option for cashing a money order. Purchase for the principal amount you need. Check your money order status. He had a small boat for sale. Select a transfer you want to cancel and then choose Show details. Again, it’s best if you keep your receipt when you buy a money order. Bring identification and any information you … With over 500,000 agent locations across more than 200 countries, sending and receiving money is easy and convenient. Be sure to make copies of any documents you submit for your own records. He has written for IT blogs, such as AddictiveTips. You'll fill out the customer request form -- available for download on the Western Union website -- for which you'll need the money order number, the amount on the order and the date of purchase. Find out more about how we use your information in our Privacy Policy and Cookie Policy. You’ll mail it to the address listed on the back along with a $15 nonrefundable fee, and it can take up to 30 days to process. Where is the money? You have to fill out a request form asking for a refund, send it by mail and pay a $15 or $30 fee, depending on whether or not you have a copy of the money order and the original receipt. 1. The amount charged differs between institutions. To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. Please visit the Money Order page or contact Customer Care. 3. Submit these documents and the $15 non-refundable processing fee (payable to Western Union with a personal check or money order and sent to the address listed on the form) by: Fax: 1-720-864-0477 Mail: Western Union Financial Services, Inc. P. O. Money orders are fully funded at the time of purchase, so stopping payment isn't always as easy as performing that action on a personal check. Determine why you wish to cancel your transfer. Send the form and any documentation you have to the address provided on the form. It can be delivered in person or via mail to anyone in the world, who can then cash it or deposit it … We'll let you know if your money order is eligible for a replacement when you check the status. If you have your receipt from the bottom of the money order or a copy of the document, you're more likely to be successful in stopping payment. Western Union will want to know the reason for the requested cancellation, so be prepared to provide this information. Hence, you must act fast or else your efforts will be futile. Consider cashing your money order at a bank where you already have an account so that you can securely deposit the funds immediately. Fill out the ‘Payee’ information. After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company's money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information. • If you are a Western Union® Agent, call the Western Union Fraud Prevention hotline: 1-900-448-1492; • If you are an agent of Vigo®, call Vigo – Fraud: 1-800-777-8784, option # 8; • If you are an agent of Orlandi Valuta®, call Orlandi Valuta – Fraud: 1-800-529-9381, option 1. Money transfer outlet. Remember, a money order is as valuable as cash and should be handled carefully. Send it to the address on the back of the form. Western Union money transfers are generally quick and can be done at numerous locations. Sign and send to the receiver. Money Services and Western Union have been in business together for over 30 years. Allow 30 days for the request to process. If you have your receipt from the bottom of the money order or a copy of the document, you're more likely to be successful in stopping payment. Keep your receipt until you know the money order has been received. Should you not have the receipt or a copy of the money order, the chances of getting a refund decrease. In order to cancel a money order, you must first locate the original instrument and collect the required documents. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. About Western Union. Western Union: Money Order Customer Request, Western Union: Money Order Research Request. How to cancel a money order Here are the steps to cancel a money order. Information about your device and internet connection, including your IP address, Browsing and search activity while using Verizon Media websites and apps. A Western Union money order is a lot like a check, except that you pay for it upfront. Check with the store to determine the requirement for cashing a money order. Western Union: If you still have your money order receipt, you will fill out the money order tracing/refund request on the back of it. Stop payment on an outstanding Money Order is completed only when the request has been submitted and processed. Source(s): cancel western union money order: https://shortly.im/oq70Z. Credit union. Riz Khan started writing professionally in 2005. There's a $15 nonrefundable fee. 1. The fee for processing a stop payment in this case is $30. Yahoo is part of Verizon Media. For your own records, please make and retain the copies of all the documents you send. 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